Sony Makes Up for PSN Outage By Granting One-Day PlayStation Plus Extension

Recently the PSN suffered a rather relevant outage that lasted for several hours. In order to make up for the problem, Sony Computer Entertainment is sending codes granting one day of PlayStation Plus subscribers.

As you can see below, the code needs to be redeemed before March 31st, in order to take advantage of this make-up offer.

Presumably, Sony will be sending the same kind of extension to subscribers of other services, like PlayStation Vue and PlayStation Now, but for now, you may want to check your mailbox.

It’s also relevant to mention that for the moment I received the extension only on my North American account, but not on my European account. European users might have to wait a bit longer.

PSPlusExt

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  • Daniel Gonzalez

    I don’t see the point of one day codes, but better than nothing at all.

    • The point is they’re replacing the time where everyone couldn’t connect with more time than the PSN was down.

      • sampson3121

        people were inconvenienced during the holidays. surely they could have done better than that.

        • Not everyone was inconvenienced during the holidays. Services were still running fine in many areas. When services go down for a majority of people then they compensate. You should be getting mad at the so called hackers that like to DDoS gaming services during the holidays.

          • sampson3121

            not mad, really could careless. just think they could have given more then one day. people who were inconvenienced most likely always have ps plus subs, so giving a few days won’t hurt the companies bottom line.

          • Maxwell Ritz

            “Couldn’t”. You “couldn’t care less”

          • sampson3121

            want a Scooby snack?

          • Gethin Davies

            A company of sony’s size and wealth should have the customer in mind first and implement a decent security system to deal with DDOS attacks. It’s not as if the hackers haven’t warned them enough over the years. Do we thank the hackers or sony for allowing our bank details to now be freely sold over the darknet?

          • If you look at the down time of Sony this holiday vs last holiday you can clearly see they have improved greatly. I’m tired of people looking at the attackers like they’re the just ones. The hackers are the ones attacking and disrupting your service if it wasn’t for them you would have smooth and uninterrupted service during the holiday.

          • Gethin Davies

            I am amazed by your warped logic and harbouring on about down time, I think you are missing a bigger picture here and you are being naive to the types of attacks that tend to follow a Dos or DDos attack. If Sony had an up to date security solution in place, there would be no issues for it’s customers. Thats why nightclubs have bouncers, to keep the trouble out and let the good punters in, otherwise their business would collapse OR as you are advocating; they would just have to tell their good customers to expect a bottle around the head every once in a while, or that the club might not be open on the night it should be or better still, that you can come in but we might let your private bank details be distributed around the town?!? I mean, how can that be the clubs fault, tut tut

          • Talk about warped logic lets take your night club scenario as an example of a DDoS. The bouncers can only handle so many people at one time so if hundreds rush the door they will be over whelmed and eventually over time they can get the trouble makers out to resume service but you cant just prevent a massive crowd rush. You seriously need to open your eyes man this corporate greed thing has you blind from how things really work.

          • Gethin Davies

            Ha ha, you didn’t read my response did you. If the nightclub invested their profits in an entry system that was designed to cope with a targeted rush of customers, such as designated bouncers that just eject unwanted customers and do nothing more to ensure traffic flow, the nightclub would still be operating, the customers would be spending and no one would be the wiser. The fact Sony offers a nightclub that can cater for millions of customers yet decides to invest in a entrance that can’t cope with one targeted DDos attack, you are left with this. I could get technical here, but will refrain.

            And you can prevent a massive crowd rush, how do you think they do it in football stadiums? You have more entrances, leading off of different roads allowing you to close and reopen the busy ones whilst moving traffic and customers to the open ones. Yes it means an increase in spend for security, more entrances etc, but when you depend on your customers to come and spend money to stay in business, you do what the customer needs otherwise you can kiss you business goodbye.

            It’s not corporate greed that has blinded me, it’s the rights of the consumer that has woken me up and Sony are ignoring these rights and breaking the law, private banking information is private and should be respected that way. Have you asked yourself why Sony employees are taking their employer to court…because they are breaking the law.Corporate greed is prevalent everywhere, it’s the result of a free market and a society measured on wealth. But this is another conversation.

            Oh and do you notice when the boot is on the other foot, such as piracy of sony films, that Sony can find billions to throw at the issue! Sony does not care for it’s customers privacy and this is a problem, not 24hrs downtime.

          • TLDR Maybe if you stop writing novels in chat you could have more time playing those precious online games you complain about not being able to enjoy.

          • Gethin Davies

            I type whilst in the lobby πŸ˜‰ and I’m pretty quick too!

          • Admir Karalic

            I’ll be mad at Sony for not FIXING THE F’ING DDoS issues. I’m not going to be Mad at some random people for showing me truth about how easily these corporations are being hacked into, after they’re telling us that they need our 50 $ a year to make the servers run and security and what not, DDoS hackers have shown proof that Sony is full of Shite.

          • You cant just fix a DDoS attack you can only mitigate it by using proactive measures over time. If you look at the down time of Sony this holiday vs last holiday you can clearly see they have improved greatly. The only people causing your down time are the hackers so to not blame them is just insane.

          • Admir Karalic

            DDoS attacks can be resolved way Quicker. I won’t blame Hackers for showing me the truth behind Sony’s corporative strategies.

        • Thatguy

          Not I. I was playing with no issues whatsoever.

        • superkarma

          What holiday? This downtime happened on January 4th.

          • sampson3121

            there are people that take a couple weeks off for Christmas

          • superkarma

            That doesn’t make it a holiday.

          • Gethin Davies

            The first day back to school for my child and my only day alone with the PS4 before returning to work…

          • So you were inconvenienced for one day? No offline games you could have played?

          • Gethin Davies

            I’m guessing this is your attempt at sarcasm, however I unfortunately did not, I only had Elder Scrolls to play which has no offline. And yes it was my first free day with the PS4 since opening it…..moreso the day before, I had waited for a 5 hour 24gb update just so I could play, again, another story! Thanks for the sympathy πŸ™‚

      • Daniel Gonzalez

        Thank you for pointing out the obvious. The point was, I don’t see the point of it for just one day. I’m sure most won’t make such a fuss unless they are nitpickers.

        • The PSN was down to practically everyone for approximately 10 hours. 24 hours is more than enough compensation.

          • Daniel Gonzalez

            I think you misunderstood. I’m not saying whether or not it’s more than enough compensation. I’m saying that it’s not really worth it regardless considering it was only out for about 10 hours for most. Not sure why that was hard to understand.

          • Samuel Robinson

            While some of us weren’t that upset about it, since we’re big boys and girls, others were very much outraged by the loss of playtime. Of course, those same whiners still think 1 day isn’t enough.

          • Daniel Gonzalez

            That’s the amusing part about it. People bitch and cry over 10 hours lost. It’s not really worth a 1 day code in my opinion. Lol.

          • Gethin Davies

            If it was the first instance of loss of service, ok, but this is becoming regular. A company of Sony’s size with 155 million units in the marketplace, offering a paid for online service, should secure it properly. You can be smart in saying your a ‘big boy’ and don’t care, but you wait until your bank account has been cleared out by russian hackers and then act all big boyish when telling sony you understand accidents happen!

          • Samuel Robinson

            Ok, here’s the thing. I never said it’s an accident when Sony is HACKED, that is clearly their fault and they should be severely punished for it. But when their network goes down, sometimes that’s out of their hands. Ever heard of DDOS? That’s what happened last year for both XBL and PSN, and that isn’t a hack. So while I agree their security is flawed, I don’t agree their faulty security is the problem here. Btw, if you’re concerned about security, but PlayStation cards, then you won’t have to worry about that.

          • Gethin Davies

            I design security solutions to prevent DDos attacks, so I think I have heard about them. Sony has a duty of care to it’s customers and employees private data, legally, even their own employees are suing them for the loss of their private information. At least the new EU Data Security policy that was agreed on back in December, should force Sony to start taking it’s data security seriously. Otherwise, they will continue to be a target to professional hackers Oh, and a DDOS attack is a hack, it is computer crime, and is usually a precursor to a more targeted attack once the internet facing servers are caused to crash and reboot. And yes I am worried about security and privacy, and unless you let strangers join you to the toilet or leave your front door wide open when you go to the shops, I think you should be too.

          • Samuel Robinson

            Correction, it’s DOS I was thinking of. Also, part of Sony’s issue isn’t even security, but lack of maybe expanding their servers to fit more people. Either way, here’s a thought, if you don’t like their service, then again, take your business elsewhere. I care about security, but I also acknowledge sometimes even a large corporation only has so much control.

          • Gethin Davies

            All businesses are obliged to protect their customers and employees private information, we as the consumer and employee expect this as common practice. Do you expect the grocery store salesperson to shout out your bank card details while you swipe them, or your pin code even?

            They have all the control including the on/off switch, and if they do not, they should not be offering services on the false promise of keeping your private details private. Taking your business elsewhere because they are in breach of practice is fine, but a bit late after your data has been stolen.

            For example; If the grocery store clerk copied down your card and pin, would you start shopping next door instead?

            Or would you have a word? Would you warn other shoppers? Would you call the police? Would you expect if the shop were to continue doing business, it should ensure it didn’t allow this to happen again? Would you wonder if there was a law to prevent this from happening? If you think it is the clerks fault, think again, the business is liable for this crime, they are just an employee!

            Increasing server size will not solve their security issue I’m afraid, it will make for a better online gaming experience yet will open up more of the same security gaps, or present Sony with more. I am not trying to argue with you, so please do not be offended by my disagreeing with you, consumer law is there to protect us and I believe in it, the free market and corporate responsibility.

          • Samuel Robinson

            I don’t take offense. But again, as I already said, DOS attacks like what happened last christmas with both PSN and XBL, have less to do with security and from what I understand, anyone could do it.

          • Gethin Davies

            It is if you could use the 24 hours when you want to, rather than it kicking in on a monday so you can think about your free 24 hours whilst at work??!!

    • TVippy

      What’s not to see? Less than 10% of the userbase will activate. Lots of money saved for shitfucking somy.

  • Uzuki Tonelico

    One day? ONE DAY?! That’s more of an insult than compensation. Then to add insult to injury you have to ‘redeem’ that day with a code. GTFO, Sony. It’s bad enough you shaft us with crappy ‘free’ games with PS+.

    • Stranger On The Road

      a less than half a day outage* being rewarded by a full day extension… what is there not to like about it?

      * that took place while I was sleeping!

    • such.wow

      It wasn’t down for a day, you want more? Cry more. Jesus Christ, entitled gamer.

      • Uzuki Tonelico

        It’s just dumb. One day of PS+ is nothing and having to ‘redeem’ it is
        silly. I didn’t even notice the outage myself, because I was too busy playing
        Xenoblade X.

        • such.wow

          Thats the thing, it’s not just about PS+, it’s PS Now and all the rest of there services.

          It was down for around 10 hours, you get a full day for compensation, this is a good thing.

        • drunken monk

          You didn’t notice the outage yourself but a free extra day of Plus is causing you to spin this gesture, which Sony didn’t have to do, negatively?

        • superkarma

          If it’s nothing, why are you crying about it? And I know, redeeming codes is such a chore to do. I feel for you, man…I truly do. Getting compensated for downtime is a horrible thing.

          • Agustin Freyre

            To be fair, its really stupid. I mean, it SOUNDS dumb isnt it?, ONE free day. We pay for 365. Its like “eeeerr… thanks….I guess…”. Imagine they say “you lost 1 day of gaming, so we will add to your wallet the money you lost: 15 cents”. Hilarious xD

          • superkarma

            I agree that it’s essentially worthless (at least for me) but it’s still something they didn’t have to do…and it’s a fair compensation. PSN was down for roughly ~10 hours? They give us 24 hours compensation. It’s really just the gesture that I’m glad to see. Either way, I won’t be complaining about it πŸ™‚

    • Tom king

      Did you just make this Account to Troll and winge. Only 3 comments. Suspicious. πŸ˜›

      Especially when you didn’t even notice PSN was down since you was playing on Wii U. So way to go trying to spin this and act all negative. SMH.

    • JayTee

      It was down for 12 hours and they’re giving you 100% on top of that with 24 hours. What’s so unfair about that? Some people want the world delivered to them on a silver platter and I have a feeling you’re one of them…

    • BigHurt360

      You pay for online not free AAA games. Why do gamers today have to be so f*cking entitled little b*tches! Sony don’t OWE you ANYTHING than the one day code they offer for the outage.

      • sampson3121

        next time I would tell them to keep the one day code. really doesn’t make a difference anyway. I think people maybe a little pissed because it happened during the holiday.
        just because you disagree doesn’t mean others are wrong.

        • bigevilworldwide1 .

          Uh it didn’t happen during the holiday it happened for LESS than 10 hours on like January 4th….PSN unlike XBL didn’t actually go down over Christmas this year…

    • MS

      GTFO of here with that bullsh’t. Oh no wonder you’re talking sh’t. You’re just some dumb Nintendo fanboy thinking that sh’tty Xenoblade is any good. Yeah, no try again.

      • JustGaming

        Actually, Xenoblade is quite good.

        • Lost Hope – these guys here play Hello Dave from their PS+ Library now a day longer and are happy with that.
          I just got my Skell after 40+ hours – PS4 still sleeps

    • insertrandomnamehere

      Hey entitlement baby, it takes about 30 seconds to redeem the code. And just because you don’t like the free games doesn’t mean other people don’t either, so shut up. You’re paying your subscription to be able to play multiplayer – the anything else is a perk that comes with it. If you don’t like that, don’t pay for it and stay offline.

    • Jecht_Sin

      You have to redeem it because by the time the compensation is available some people could have their PS+ subscription expired. Thus missing the 1 day extension without even knowing it. So technically this is the right way to do it. People can choose when to get the extra day,

    • Thatguy

      Bro, stfu with your self entitled drivel. Psn was down for some, for about 10 hours. Now Sony is giving you a full day to compensate for that and still you’re b*tching about it.

  • drunken monk

    What if I had a trial active on Jan. 4th but not anymore? To answer the other comment, one benefit of this would be for me to add another month’s games to my Plus account since it’s redemption expiration is March 31st, if I get the code.

    • Stranger On The Road

      if you receive the code, it will give you a 1 day PS+; from the image above, as long as you had an active PS+ subscription on the 4th, then you can get that extra day.

  • JP

    Microsoft could learn a thing or two from Sony. People asking for compensation for the XBL outages are harassed with comments of “you’ll only get a .08 refund” or “it’s still up 99.4% of the time stfu” where they could easily just give a free day or two for days that have extended downtimes. I believe they have done this in the 360 days, but not once since the launch of the Xbox One. It would go a long way with their fanbase. I bet someone that posts this in the Xbox One subreddit would get downvoted into oblivion.

    • superkarma

      Snoop Dogg should lead the charge for that, since he’s apparently pissed at Microsoft over the downtime as well lol

      • DLConspiracy//

        Which cracks me up. Wait till when he finds out both services do this a lot.

        • superkarma

          Yeah and his rant seemed pretty strange and out of left field…almost like a PR stunt. He was probably just stoned out of his mind though lol

          • DLConspiracy//

            Wait is he ever not stoned? Lol Yeah its like that other rock musician who complains about games by breaking the disc in half and taking a picture of it. It’s like dude… give it away at least. Don’t be an idiot. Either way Snoop made me go… really? Especially when he was yelling at Bill Gates. Lol

    • DLConspiracy//

      Anytime I have had an issue and I have called xbox. They have given me a moth to 3 months of free service. It doesn’t happen often where I have to call and complain but they hand those out like candy when it does. They have given me free games before too. So I have no complaints. Sony is just worried because of the time they went down for a month almost. So they already know the drill.

    • Gethin Davies

      Xbox/MS treat their customers better, have a better customer service set up and policy full stop. I’ve used both so am happy to say this!

  • StarTsurugi

    They’re understandably twitchy after the PS3 hack.

  • Dark_One_

    I wonder how long before Bald Mario shows up here spouting his nonsense.
    Nice gesture from Sony.

  • stopbeingafanboy

    I’m just here collecting salt for my popcorn. Because lord knows too many gamers are expecting something ” Free ” after psn being down for almost half a day.

    • TVippy

      It’s down every day, that’s the whole point.

  • CouldntComeUpWithAName

    I got the code but I really don’t need it since I have a one year subscription activated and I wasn’t playing the day it was down….

    First come, first serve….

    RLF6-PFNQ-7EG7

    • AhmedShehab95

      thanks bro πŸ™‚
      you made my day! just got driver club few days ago I wanted to try the multiplayer but I no longer pay for PS+

      • CouldntComeUpWithAName

        You are welcome!

    • TVippy

      I would think even people withot the subscription won’t need it.

  • Eric Davenport

    Keep crying.

  • Matt Henzel

    A 1 day extension is pointless really. It certainly doesn’t make up for not being able to use my brand new PS4 system after opening it.

    I know it’s not entirely Sony’s fault either, but it’s affecting their users. A 15% discount on the PSN Store would make more sense.

    • bigevilworldwide1 .

      LMAO….I love the entitled that think they should get free games also…It was down for LESS than 10hrs….More than one day isn’t even close to necessary…They literally owe you NOTHING.

      • Matt Henzel

        You are missing the point here.
        I never once said they owe me anything.

        I would have rather they had done nothing then to tell everyone to “be prepared to be compensated”, then alert all of the news media in order to give themselves “good press” and finalky waste everyone’s time with something worth exactly $0.069.*
        *based on the $25/year Plus codes I purchased.

        I was unable to update use my brand new $350 PS4 when I would have liked to due to this outage. As I said already, it’s not entirely their fault, but it wouldn’t have hurt them to send a small discount on PSN.

        • TVippy

          1 or 2 AAA games would be fine.

    • TVippy

      You’re right. What people don’t get is that millions of people’s days were ruined that day. Because people were going to spend their day playing and you simply can’t without the Internet, these days. In sony’s book, a person’s weekend is worth 6 cents.

  • Matt Henzel

    Let’s be honest here. The code isn’t even worth the time it takes to enter it. It takes roughly 10 seconds to enter and it’s worth $0.13, or even $0.069, if you were lucky enough to buy the Plus 12 month code on sale for $25.

    I would much rather see Sony use the funds to further secure their network and go after the hacker groups.

    • TVippy

      On the side note, where can I buy it for $25 and what year was it? The cheapes ever I saw was 2013 when it was $30 on Amazon for a whole day. Never once since then have I seen cheaper.

      • Matt Henzel

        Sorry, I don’t know where you can find them for that price.
        I bought 8 1yr codes back in 2012 from Game Stop’s Black Friday sale and gave 2 away for Xmas gifts.
        I’ve been watching for the same deal with intentions of stocking up more, but I also haven’t seen it go that low again.

        $39.99/year (20% off) seems to be as good as it will get.
        http://www.ebay.com/itm/381469659146

        • TVippy

          Were you sure Sony will be able to sustain itself for at least 6 years? I wasn’t and that’s why I didn’t buy too many, LOL.
          Thanks for the link.