While Dark Souls II has enjoyed strong reception with critics, some fans have taken issue with the clear contrast between the graphics shown in trailers and screenshots and the final product. Developer From Software today responded to these complaints, saying that the graphics were downgraded due to a desire for better performance.

Throughout the game development process, a game is constantly being balanced not only in game playability [sic], but also in the realm of resource management.

A developer is always challenged with creating the most rewarding gaming experience while delivering continuity in graphical quality, gameplay dynamics, and balance within the game. The final version of Dark Souls II displays the culmination of this delicate balance and we’re very proud of the positive media and fan reception for the game.