Square Enix Suffers from Break

on December 14, 2011 10:30 AM

Someone get a White Mage, Square Enix has been hacked! The published announced this morning that their servers may have been compromised, stating somebody seems to have “gained unauthorized access to a particular Square Enix server.” The company’s members service has been shut down in Japan and North America while they are resolving the issue.

It seems that credit card numbers are not in play here, so don’t call your bank sobbing just yet. “There is no possibility of any credit card information leak from this incident, since the server in question stores no credit card information,” the company reported. The downtime is estimated to last for a few days, at most.

You can read Square Enix’s full statement on the issue after the cut.

We have reason to believe that unknown parties may have gained unauthorized access to a particular Square Enix server related to the free SQUARE ENIX MEMBERS service offered in North America and Japan. In response, Square Enix, Inc. has temporarily suspended operation of the SQUARE ENIX MEMBERS service starting at 10PM (PST) on December 12, 2011.

We are assessing the full extent of this potential breach to determine what data, if any, was compromised and will provide more details as soon as possible. While some personal information may have been accessed, we can confirm that there is no possibility of any credit card information leak from this incident, since the server in question stores no credit card information. We estimate that the suspension will continue for a few days until we complete our investigation and counter-measures. We will update you as we learn more.

We sincerely apologize for any inconvenience caused by the temporary suspension of the SQUARE ENIX MEMBERS service. We take data security extremely seriously and we regret any inconvenience this may have caused our customers and fans. We appreciate your patience and support at this time.

 /  Features Editor
A High Summoner from the Woods of the North (read: New England), Alexa and her ragtag band of comrades have saved the world from cataclysmic destruction countless times -- you just didn't notice. When she isn't writing or gaming, she enjoys baking, long walks at dusk, and cosplay.
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