Valve has announced a change in the Steam Subscriber Agreement for the new year. The changes pertain to hardware and digital sales with Valve explaining that hardware distribution in the European Union will now be handled by their Luxembourg subsidiary, Valve SARL. Digital content and services in Europe will now be handled by the US company going forward.
In practice, this changes nothing for our European customers. We will continue to operate with respect to relevant European laws, such as local data and consumer protection, and we’ll continue to provide the same services we have for years.
You can read part of the official terms held within the new agreement below. These terms are not mandatory until a user makes a new purchase, or “explicitly confirm it” as described by Valve in the announcement.
Sales of physical merchandise (“Hardware”) via Steam shall be governed by the following terms:
Unless you are a Subscriber whose primary residence is in one of the member countries of the European Union (an “EU Subscriber”), any sales of Hardware on Steam are made from, and your contractual relationship is with, Valve.
If you are an EU subscriber, any sales of Hardware on Steam are made from, and your contractual relationship is with, Valve EU, 26 Boulevard Royal, L-2449 Luxembourg.