Consumer Group Challenges Valve Resale Policy

Consumer Group Challenges Valve Resale Policy

Gamasutra reported earlier that the Federation of German Consumer Association has decided to file a complaint against Valve in regards to Steam’s end-user agreement. Valve’s end-user agreement makes it so users are not able to resell their digital content, which violates a recent European court ruling.

The association believes that even though Valve has been working to grant more leniency that is is not enough at this point. They feel that any product a user purchase from the Steam Store should be able to be resold as is possible with any other game product.

Currently Steam as well as other digital shops such as PSN offer no way to return or resell digital content that may be unwanted. Recently one of the DualShockers staff members went through some difficulty trying to return a digital release that was not functioning properly on his PS3.

It will be interesting to see how far this case goes and what changes can or will be made in regards to digital resales and returns.