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FF14 Unable to Download Patch Files Error & How to Fix

Here's how you could fix the unable to download patch files issue with FF14 updates.

December 3, 2021

The newest expansion, Final Fantasy XIV Endwalker, will be out this December 3, 2021, and several players are encountering the “Unable to download patch files” error, so they can’t get the update – Here’s how you could try to fix it to enjoy FF14 Endwalker at launch.

The “unable to download patch files” error is a pretty common problem with FF14 and a recurrent issue happening with each update. Players who’ve encountered this issue in the past regularly mentioned it’s a firewall issue or a permissions issue. So here are the methods you could try to fix the problem.

Keep in mind that you should first quit and close the FF14 launcher before trying the fixes below.

  • MORE – At what time is the Endwalker Early Access launching?

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How to fix the unable to download patch files error happening with the FF14 Endwalker update

Disablng your firewall

That’s a classic issue and definitely the first thing you should try. If you aren’t running a specific antivirus / firewall, you should try to disable the Windows firewall.

To disable the Windows firewall, go to Control Panel, System and Security, and then Windows firewall. Click “Turn off Windows Firewall (not recommended) for both Private and Public network settings”. And then try downloading the FF14 Endwalker update again. Once you’re done be sure to reactivate the firewall.

Resetting permissions

You can easily do that by deleting the “4e9a232b” folder of FF14. You can find it in Users, –name of the user you’re logged on with on Windows-, Documents, My Games, Final Fantasy XIV A Realm Reborn, Downloads, and then Patch. In there, delete the folder “4e9a232b”. And then try downloading the update again.

Hopefully, this will help you out as these are the two most common fixes to the issue.

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Iyane Agossah
@A_iyane07

Living near Paris, Iyane (He/Him) is the head of Japanese content at DualShockers. He speaks Japanese, has been watching anime for over 25 years, and plays Genshin Impact mainly for its story. You can reach him on Twitter at @A_iyane07.

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