Genshin Reddit Players Manage to Get Unbanned - miHoYo More Likely to Accept Ban Appeals

Several Genshin Impact players on Reddit who were wrongfully banned for a month for "using third-party plugins" managed to get their accounts unbanned

By Iyane Agossah

July 1, 2021

Several Genshin Impact players since the week of June 28 were wrongfully banned for a month, for “using third party software or plugins” – however, you might want to check if you can login again, as Reddit players have now reported they got unbanned.

As far as I know, miHoYo usually does ban waves. As in, players who cheated don’t get banned right away, but they all get rounded up and banned together after a certain time frame has elapsed. Since June 28 however, miHoYo mistakenly banned several players for a month.

Version 1.6 “Midsummer Island Adventure” Trailer | Genshin Impact

Version 1.6 “Midsummer Island Adventure” Trailer | Genshin Impact

Genshin Impact Reddit player manages to get unbanned

One of these players, /rarno123, shared over on Reddit the in-game mail they received after they were unbanned, with 1000 Primogems and 9 Fragile Resin as compensation.

They explained they contacted support through [email protected], and also via the in-game support menu via another account.

Another player also stated that while they got a mail stating they were banned, they later could login to the game, with an in-game mail waiting for them with compensation. So yeah, if you got wrongfully banned, try login in regularly to see if you ban wasn’t undone.

  • INAZUMA – All the lore on Ayaka officially revealed so far

miHoYo more likely to accept ban appeals

If you got wrongfully banned: If you haven’t done so yet, you should contact Customer Support to appeal your ban at [email protected] Be sure to only send one mail and just be patient, it can take days. Using the right channels and being patient is the only thing you can do. I think that’s obvious, and anyone who’ll actually read this article so far must know as much, but don’t go in the official discord server DMing some moderators about your case. You’ll only make things worse.

Genshin Impact (PS4, PS5, PC, Mobile) should add the Inazuma region with Version 1.7 on July 21. With new gacha banners for Ayaka, Yoimiya and Sayu. We’ll have all the details soon with the usual monthly live stream.

Have something to tell us about this article?
Let us know

Video Trailers

Pokémon UNITE Now Available on Nintendo Switch!
The Witcher: Monster Slayer — Your Hunt Begins (Live Action Trailer)
Iyane Agossah

Living near Paris, Iyane is the head of Japanese content at DualShockers. He plays Genshin Impact for the story. You can reach him on Twitter at @A_iyane07.

Read more of Iyane's articles

Got a tip?

Let us know