Mad Catz has issued a statement regarding the non-working condition of a small percentage of PSN users experiencing the 3.50 update. If you own some Mad Catz items, and they have stopped working as a result of the update, Mad Catz will replace them, but only if they are under warranty. In addition they have stated that anything created after 2008 should work just fine. In other words, all stuff that is probably not under warranty anymore anyways. Currently it is unclear why these devices stopped working but it seems like if you put Sony’s statement from yesterday and this statement from Mad Catz together you can figure that they didn’t license a certain amount of products officially for the PS3 until 2008 when they started doing it for everything. That is, if we are expected to take both of these statements at face value. So if you have problems with your device you can call customer service at Mad Catz now. Here is the official statement from the leading third party peripherals developer:
“With the exception of a small quantity of controllers sold before 2008, we believe that all Mad Catz products will continue to function as they did prior to the 3.50 Firmware update including high profile products such as our range of Street Fighter IV™ FightSticks and Wireless FightPads; our range of controllers and accessories for Call of Duty®; our Cyborg F.L.Y. 9 Wireless FlightStick; our wired and wireless control pads; and our range of Rock Band™ accessories.
Any consumer who owns a Mad Catz product and is experiencing an issue, including an issue with the PlayStation 3 Firmware update should contact Mad Catz customer services. Providing the product is within warranty, Mad Catz will be happy to offer a suitable replacement.”