Overwatch’s Latest Developer Update Addresses Community and Avoiding Player Toxicity

Speaking directly to the fans, Overwatch's Jeff Kaplan expresses how Blizzard is trying to take on player toxicity, and how they can help in the same way.

on September 14, 2017 7:37 AM

Overwatch has been in the hands of players for over a year, and while the game has garnered critical and commercial success, one of the more prevalent issues within the game’s community has been the prevalence of player toxicity, with Blizzard Entertainment looking to do something about it.

In a new developer update video from the studio, Overwatch director Jeff Kaplan took the opportunity of the new video to address concerns around the “rising tide of toxicity or bad behavior in the game,” and explained how Blizzard is taking steps to addressing it, while also asking the community to step up in the same way.

Specifically, Kaplan explained that Blizzard has taken action against over 480,000 accounts in Overwatch as a result of poor player behavior or toxicity, with nearly 2/3 of that amount coming from players that have directly reported others players.

Kaplan explained that the console versions of the game do now have the same reporting tools that have been available on the game’s PC version, but also took to being honest that “there is not going to be a moment where we have a magic patch in Overwatch that makes bad behavior go away.” However, Kaplan expressed that “it is a continual process that we are very dedicated to fixing and improving.”

On that same note, Kaplan also took the time to address fans/the community at large in the hopes of having them “take a deep look inward,” as he explained that the time that Blizzard has taken to curb toxic behavior in the game is also taking away time and resources from adding new content or improving the game in other ways since its release.

Overwatch is available now for PS4, Xbox One, and PC – for a closer look at the game’s latest developer update, you can check out the video below:

 /  Features Editor
Ryan is the Features Editor at DualShockers, with over five years' experience in the world of video games culture and writing. He holds a BA in English & Cinema from Binghamton University, and lives in New York City.