PSN Gets Network Update to Solve Login Issues; Sony Requests Feedback From Users Still Stuck Offline

on December 30, 2014 4:12 AM

Looks like Sony Computer Entertainment is finally making some progress in addressing the issues that have been affecting PSN users since Christmas.

The official support twitter account posted that network updates were performed on PSN, and that this should allow users to log in without resorting to changing the MTU value in their settings.

We tested it, and it did indeed work for us, allowing for a successful connection with the default value (1500). That said, the house of PlayStation is aware that there are some still suffering from login issues, and requested for feedback in order to fully solve the problem.

If you can’t login yet, you can head to this thread on the official PlayStation forums. You’ll need to post the following data:

  • Location
  • ISP Provider
  • Console affected
  • Error(s) received – please be specific (screenshots welcome)

Looks like there’s still a sizable number of users facing issues, as the thread has accumulated 269 replies at the moment of this writing, but hopefully we’re close to a positive solution.

If you haven’t tried connecting recently, you may want to give it a try now with default settings. Hopefully you’ll see something similar to the screenshot below (well… Maybe not that slow, upstream speed here is disastrous here in Italy, but that’s not Sony’s fault).


 /  Executive News Editor
Hailing from sunny (not as much as people think) Italy and long standing gamer since the age of Mattel Intellivision and Sinclair ZX Spectrum. Definitely a multi-platform gamer, he still holds the old dear PC nearest to his heart, while not disregarding any console on the market. RPGs (of any nationality) and MMORPGs are his daily bread, but he enjoys almost every other genre, prominently racing simulators, action and sandbox games. He is also one of the few surviving fans of the flight simulator genre on Earth.