Warner Bros. announced today on Batman: Arkham Knight‘s official forums that sales of the PC version of the game have been suspended until further notice due to the massive performance issues involved in playing the game on the platform.
Below you can read the full statement:
We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.
Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (support.wbgames.com). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds) or the retail location where you purchased the game.
The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.
Unfortunately, it’s hard to understand, considering that Warner Bros. takes the issues “very seriously,” how it is possible that issues that the community discovered and learned how to fix (at least partly) in just a few hours, actually passed a QA process.
I honestly cannot wrap my head about this. The only possibility that I can hypothesize, is that the PC version hasn’t been tested almost at all, but of course that’s just my personal speculation.