Sega Botches Phantasy Star Online 2 Update Horribly, Deletes Critical Files from Users’ PCs

on September 4, 2013 4:56 AM

This morning Sega released a major patch for Phantasy Star Online 2, but immediately afterwards complaints started to surface on twitter and other social media platforms from Japanese users that saw many files deleted from their PCs by the patcher of the game.

Those files dodn’t just include a bunch belonging to the game itself, but in many cases also totally unrelated files from other games and applications, and even critical system files from the windows/system 32 folder, crippling the computers affected.

The development team reacted rather quickly, almost immediately putting the patch on hold, but of course it was still too late and many users had their files already deleted.

At the moment only the following official (and rather curt) statement has been issued:

About the update data on the PC version released today, we have to stop the delivery of the current patch data because of a flaw in the content delivery system, currently under investigation. We apologize for the inconvenience, and we ask to wait a while. Thank you.

At the bottom of the post you can see an example of some of the files deleted, courtesy of Twitter user Ren. Hilariously, looks like the Phantasy Star Online 2 patcher also removed several files belonging to the Final Fantasy XIV: A Realm Reborn benchmark, maybe attempting to eradicate the new rival?

We’ll have to see how the situation will develop, but Sega may have a rather hot potato in its collective hands right now. Many, me included, are complaining about the lack of an English localization for Phantasy Star Online 2, but this time around we may have dodged a bullet.


 /  Executive News Editor
Hailing from sunny (not as much as people think) Italy and long standing gamer since the age of Mattel Intellivision and Sinclair ZX Spectrum. Definitely a multi-platform gamer, he still holds the old dear PC nearest to his heart, while not disregarding any console on the market. RPGs (of any nationality) and MMORPGs are his daily bread, but he enjoys almost every other genre, prominently racing simulators, action and sandbox games. He is also one of the few surviving fans of the flight simulator genre on Earth.