Sega Offers Up to 100 Dollars in Reparation to Players Affected by Disastrous Phantasy Star Online 2 Patch

on September 5, 2013 6:08 AM

Yesterday we reported about a horribly botched Phantasy Star Online 2 update that wiped several files, including critical system ones from the PCs of many players.

Today Sega announced the conclusion of its investigation and that the company is ready to make amends.

In order to apologize to the affected customers Sega will offer either 10,000 AC (the currency used to purchase items in the game’s cash shop) for a value of approximately 10,000 yen ($100), or a 5,000 yen ($50) cash voucher.

To facilitate the process a dedicated request form will be made available soon, as the publisher apologizes for the problems caused and promises that in-game perks will also be announced at a later date in order to appease the disgruntled playerbase further.

They sure made a big mistake, and I would not be surprised if heads were to roll as a consequence (even if honestly I hope they won’t, it’s always sad when someone loses a job, whatever the cause), but at least they’re owning up to it.

 /  Executive News Editor
Hailing from sunny (not as much as people think) Italy and long standing gamer since the age of Mattel Intellivision and Sinclair ZX Spectrum. Definitely a multi-platform gamer, he still holds the old dear PC nearest to his heart, while not disregarding any console on the market. RPGs (of any nationality) and MMORPGs are his daily bread, but he enjoys almost every other genre, prominently racing simulators, action and sandbox games. He is also one of the few surviving fans of the flight simulator genre on Earth.