Update to the PS3 Meltdown, Via Sony
As we reported last night, PS3s went into a sort of “lockdown”, not being able to sync trophies, connect to the PSN or even play trophy-enabled games offline, as well as a few other problems. The issues seem to be confined to older “phat” PS3s, the new “slim” systems being fine and dandy. Today Sony updated us via the official PlayStation Blog. While they were vague about the issue and what exactly they’re doing to resolve it, a fix should be coming soon. Hit the jump for the post in detail, just to keep all our readers updated on the issue.
As you may be aware, some customers have been unable to connect to the PlayStation Network today. This problem affects the models other than the new slim PS3.
We believe we have identified that this problem is being caused by a bug in the clock functionality incorporated in the system.
The date of the PS3 system may be re-set to Jan 1, 2000.
When the user tries to sign in to the PlayStation Network, the following message appears on the screen; “An error has occurred. You have been signed out of PlayStation Network (8001050F)”.
When the user tries to launch a game, the following error message appears on the screen and the trophy data may disappear; “Failed to install trophies. Please exit your game.”
When the user tries to set the time and date of the system via the Internet, the following message appears on the screen; “The current date and time could not be obtained. (8001050F)”Users are not able to play back certain rental video downloaded from the PlayStation Store before the expiration date.
We hope to resolve this problem within the next 24 hours. In the meantime, if you have a model other than the new slim PS3, we advise that you do not use your PS3 system, as doing so may result in errors in some functionality, such as recording obtained trophies, and not being able to restore certain data.
As mentioned above, please be advised that the new slim PS3 is not affected with this error. We are doing our best to resolve the issue and do apologize for any inconvenience caused.
This sucks for me because I’m still working on Star Ocean: The Last Hope International to review for all you fine people here, and I was hoping to have it done before FFXIII hits next week, tonight being one of the bigger nights this week I have time to play. Needless to say, as long as my PS3 is fine before next week, Sony will be off my hit list. If they mess with my FFXIII playing, that’s another story entirely. To sum up the statement above: Don’t use your PS3 until further notice. Hopefully in 24 hours (or less, at the time of this posting), we’ll be able to plug along like nothing happened.